REALISING THE NWSC VISION

Established in 1972 under Decree No: 34, the National Water and Sewerage Corporation (NWSC) stands as a shining example of dedication and commitment to providing essential services to the people of Uganda. Owned entirely by the Government of Uganda, NWSC embarked on a journey over five decades ago with the goal of delivering clean water […]
TRANSFORMING NWSC SERVICES: HOW THE WEBSITE HAS STREAMLINED NEW WATER CONNECTIONS

In an era where digital innovation drives efficiency and convenience, National Water and Sewerage Corporation has been steadily adopting online platforms to enhance its services. NWSC’s success story lies in the transformation of the new water connection process through the implementation of a user-friendly website. This article explores how this website has revolutionized the way […]
MASAKA WATER PROJECT SET TO TRANSFORM THE REGION

In a significant step towards alleviating Masaka’s long standing water supply challenges, the National Water and Sewerage Corporation (NWSC) -Masaka zonal area conducted a comprehensive project progress review workshop on September 25th, 2023. The event, held under the guidance of the NWSC Deputy Managing Director- Technical Services, Eng. Johnson Amayo, took place at the prestigious […]
KW TECHNICIANS PAVE A PATH TO EXCELLENCE AND INNOVATION

A team of 23 Kampala Water Technicians have successfully concluded six months of intensive training at the Vocational Skills Development Facility (VSDF) under Training and Capacity Development (TCD). This achievement signifies a pivotal moment in their career development and promises to enhance service delivery across the nation. Let’s delve into this transformative journey that promises […]
WHO FIXES WHAT LEAKAGE ON THE WATER SUPPLY NETWORK

Who fixes what water leakage on the water supply network depends on the location and nature of the leak. For issues within the customer’s property, they would be compelled to typically call a plumber. Leaks from pipes, plumbing fixtures and fittings are a significant source of water waste for many households. Averagely, a considerable number […]
EMPOWERING STAFF WITH VOCATIONAL SKILLING AND PROFESSIONAL GROWTH: AN NWSC SECURITY OFFICER’S JOURNEY

In any credible business, upskilling has become an essential requirement for achieving both personal and professional growth. The National Water and Sewerage Corporation (NWSC), boasting a workforce of over 2000 employees, recognizes the importance of inclusivity and diversity within its ranks. To this end, NWSC has taken significant strides in enhancing the skills and knowledge […]
NWSC IMPERSONATOR CONVICTED FOR FRAUDULENT PRACTICES

Kakembo Fabian, a 27-year-old man, has recently been sentenced to two and a half years in prison for engaging in fraudulent activities while impersonating an employee of the National Water and Sewerage Corporation (NWSC). In the year 2021, Kakembo’s illicit deeds caught up with him when he was apprehended in Seeta, Goma division, Mukono district. […]
ENHANCING CUSTOMER LOYALTY THROUGH PROACTIVE COMMUNICATION AND BILL PAYMENT COMPLIANCE

Today, where customers lead busy lives, maintaining their trust and loyalty is paramount for any business. Proactive communication emerges as a strategic approach to achieve just that. By addressing issues before they escalate and ensuring customers are well-informed, proactive communication can revolutionize customer relationships. Proactive communication is a customer relationship strategy that prioritizes customer satisfaction, […]
KITAGATA MICRO-CATCHMENT CONSULTATIVE MEETING FOSTERS COLLABORATION AND CLARITY

In a noteworthy step towards community engagement and sustainable development, a consultative meeting with representatives from the Kitagata micro-catchment took place on the 17th of September 2023. The picturesque setting of Atusimwe Gardens in Kitagata Town Council, Sheema District, played host to this significant gathering. Representatives hailing from the three districts of Sheema, Mitooma, and […]
NWSC’S “LEADERS ARE LEARNERS” BOOK CLUB FELLOWSHIP GIVES INSIGHTS INTO NAVIGATING THE EVER-CHANGING WORKPLACE

In the realm of corporate dynamism and adaptability, the National Water and Sewerage Corporation (NWSC) took a monumental stride with the establishment of the “Leaders are Learners Book Club” (LLC). Recently, the book club held an assembly in the first-ever all-encompassing online Fellowship. The results of this fellowship are nothing short of remarkable, considering the […]