NWSC IMPERSONATOR CONVICTED FOR FRAUDULENT PRACTICES

Kakembo Fabian, a 27-year-old man, has recently been sentenced to two and a half years in prison for engaging in fraudulent activities while impersonating an employee of the National Water and Sewerage Corporation (NWSC). In the year 2021, Kakembo’s illicit deeds caught up with him when he was apprehended in Seeta, Goma division, Mukono district. […]

ENHANCING CUSTOMER LOYALTY THROUGH PROACTIVE COMMUNICATION AND BILL PAYMENT COMPLIANCE

Today, where customers lead busy lives, maintaining their trust and loyalty is paramount for any business. Proactive communication emerges as a strategic approach to achieve just that. By addressing issues before they escalate and ensuring customers are well-informed, proactive communication can revolutionize customer relationships.  Proactive communication is a customer relationship strategy that prioritizes customer satisfaction, […]

THE TRANSFORMATIVE INFLUENCE OF WATER UTILITIES IN DEVELOPING NATIONS

Access to clean and reliable water services is not only a convenience but a fundamental human right, and its significance cannot be overstated. In the context of developing nations, water utilities like the National Water and Sewerage Corporation (NWSC) are the unsung heroes, silently working behind the scenes to foster remarkable socio-economic progress. First and […]

KITAGATA MICRO-CATCHMENT CONSULTATIVE MEETING FOSTERS COLLABORATION AND CLARITY

In a noteworthy step towards community engagement and sustainable development, a consultative meeting with representatives from the Kitagata micro-catchment took place on the 17th of September 2023. The picturesque setting of Atusimwe Gardens in Kitagata Town Council, Sheema District, played host to this significant gathering. Representatives hailing from the three districts of Sheema, Mitooma, and […]

KAMPALA WATER EMPOWERS NON-TECHNICAL STAFF WITH FIELD OPERATIONS SKILL ENHANCEMENT

Capacity building has always been the cornerstone of growth for individuals and organizations alike. The Kampala Water region, in collaboration with the VSDF, has undertaken a commendable journey to empower its non-technical staff. Kampala Water, responsible for a substantial 60% of the corporation’s revenue, operates across 30 branches, spanning four zones and encompassing over 200 […]

NATIONAL WATER AND SEWERAGE CORPORATION GROWING BUSINESS THROUGH STAKEHOLDER ENGAGEMENT

As a public utility fully owned by the government, the National Water and Sewerage Corporation (NWSC) has grown tremendously over the last five years in regard to Billing, revenue, customer base, and geographical coverage. Currently serving over 18,000,000 Ugandans in 273 towns across the country with annual revenue of over USD 138 million. Several factors […]

THE IMPERATIVE OF SUCCESSION PLANNING IN TURBULENT TIMES

In the ever-evolving landscape of businesses, where current leaders steer the ship towards success, the unpredictable nature of the future casts an inevitable shadow. Amid this uncertainty, the concept of succession planning emerges as a pivotal strategy, offering a lifeline for organizations to navigate through uncharted waters.  The term “succession planning” encapsulates a proactive business […]

NURTURING TOMORROW’S WATER GUARDIANS – THE NWSC SCHOOL WATER AND SANITATION CLUBS

In a world grappling with escalating water scarcity and pollution, the imperative to cultivate future water leaders from an early age cannot be overstated. Enter the National Water and Sewerage Corporation’s (NWSC) School Water and Sanitation Clubs, a beacon of hope in this endeavor. These clubs, operating within nursery, primary, and secondary schools, are at […]

BUSHENYI DISTRICT’S KYABUKUMU GRAVITY FLOW SCHEME FINDS A NEW HOME WITH NWSC

In a vibrant ceremony that unfolded on the 12th of September, 2023, at Kacwamba Primary School in Ruhumuro Sub-county, Igara East Constituency, Bushenyi District, a significant development marked the beginning of a new chapter for the Kyabukumu Gravity Flow Scheme (GFS). This essential infrastructure, aimed at providing clean and accessible water to the local community, […]