NWSC DEVELOPS DRIVERS’ CAPACITY IN DIGITIZED LOG BOOK TRAINING

On June 29, 2024, the National Water and Sewerage Corporation (NWSC) hosted a comprehensive training session at the IREC-Bugolobi, bringing together drivers and staff from the transport department. This full-day event, organized by the Training and Capacity Development team, aimed to address workplace challenges and enhance operational efficiency. The event, spearheaded by Senior Manager Joyce […]

NEW MASTER PLAN SET TO REVOLUTIONIZE KISORO’S WATER SUPPLY

In an effort to strengthen water service delivery in Kisoro, Resident District Commissioner (RDC) Hajj. Ssebyala Badru paid a courtesy visit to the National Water and Sewerage Corporation (NWSC_ Kisoro offices where he met with the Area Manager, Charles Ateker. During their discussion, Hajj. Ssebyala Badru expressed gratitude for the reliable water supply in Kisoro, […]

THE INDISPENSABLE ROLE OF HUMAN AGENTS IN THE AI ERA; A CASE OF NWSC’S CALL CENTER

In today’s digital age, where automation and AI solutions are everywhere, human agents in call centers still play a crucial role, especially in areas needing personalized service and complex problem-solving. The National Water and Sewerage Corporation (NWSC) showcases why these human touch points remain essential, even with all the tech advancements. NWSC, tasked with providing […]

UGANDA’S PRIME MINISTER AND NWSC FORGE ALLIANCE TO ENHANCE AGRICULTURE IN KYOTERA

To address poverty and stimulate socio-economic development in Kyotera district, Uganda’s Prime Minister, Hon. Robinah Nabbanja, and the National Water and Sewerage Corporation (NWSC) have formed a strategic partnership focused on agricultural advancement. This comes after, Hon. Nabbanja, along with the Minister of Micro-Finance, Hon. Haruna Kasolo Kyeyune, and various stakeholders, on June 23rd, 2024 […]

PRELIMINARY DESIGNS FOR NEW ENTEBBE WATER TREATMENT PLANT COMPLETED

To tackle the growing water supply challenges in Entebbe and its surrounding areas, the National Water and Sewerage Corporation (NWSC) has commissioned designs for a new Water Treatment Plant (WTP) following the fact that the current Entebbe WTP cannot meet the increasing demand driven by residential, commercial, and industrial growth. In recent weeks, NWSC engineers […]

UNPRECEDENTED FLOODING CHALLENGES AWOJA WATER QUALITY IMPROVEMENT EFFORTS

The intense rains in early May caused significant water level rises and river overflows, particularly affecting the Awoja River. This led to severe flooding between May 7th and 11th, 2024 aggravating the water quality issues already present since April. The flooding resulted in turbid water with concentrated color, impacting consumers and causing stagnant water at […]

OVER 186,000 PEOPLE TO BENEFIT FROM BUSIA WATER AND SANITATION PROJECT

The Ministry of Water and Environment is set to hand over the groundbreaking Water and Sanitation Project in Busia to the National Water and Sewerage Corporation (NWSC) management, a move that promises to dramatically improve access to clean water and sanitation for Busia and its neighboring communities, elevating living standards and public health. The project […]

PROPER DRAIN MAINTENANCE: A KEY TO PREVENTING COSTLY REPAIRS

Improper waste disposal remains a significant issue in many households, where sinks often become unwitting receptacles for a mishmash of substances like hair, food remnants, grease, and hygiene products among them. Such unselective disposal poses a serious risk of clogging drains, necessitating both preventive measures and timely intervention by professional plumbers when needed. To mitigate […]

UNDERSTANDING THE LEGAL RAMIFICATIONS OF WATER THEFT

In an effort to combat the pervasive issue of water theft, Uganda’s Utilities Court was inaugurated on May 26th, 2017, by the Chief Justice. This specialized court, akin to the Anti-Corruption Court and the International Crimes Division, aims to expedite legal proceedings concerning offenses such as power, water theft, vandalism, counterfeit goods, and wildlife crime. […]