KEEP THE WATER FLOWING: WHY TIMELY NWSC BILL PAYMENTS MATTER

Imagine waking up one morning, turning on the tap, and nothing comes out. It’s a scenario no one wants to face, but it’s a reality if water bills go unpaid. The National Water and Sewerage Corporation (NWSC) works tirelessly to provide clean, safe, and reliable water and sewerage services. But, they need your help to […]

ENSURING RELIABLE WATER SUPPLY: NWSC’S COMMITMENT TO QUALITY AND RELIABILITY

The National Water and Sewerage Corporation (NWSC) is steadfast in its mission to deliver reliable and safe water to its customers. The corporation’s commitment goes beyond mere service delivery; it’s about making sure every household and business enjoys a reliable water supply, backed by robust infrastructure and transparent communication. To ensure this, the NWSC ensures […]

NWSC STRENGTHENS CYBERSECURITY MEASURES AMID RISING DIGITAL THREATS

In an increasingly digital world, the importance of cybersecurity cannot be overstated. Cybersecurity, also known as information technology security, is the practice of protecting electronic devices and networks from malicious attacks. These attacks can take many forms, including network breaches, application vulnerabilities, information leaks, and operational failures. As global cyber threats continue to rise each […]

STREAMLINING WATER BILL PAYMENTS: NWSC OFFERS CONVENIENT OPTIONS

In Uganda, ensuring access to clean and safe water is a commitment upheld by the National Water and Sewerage Corporation (NWSC). For customers across the country, settling their water bills not only guarantees continued service but also supports NWSC’s mission to extend these essential utilities to more communities. With that in mind, NWSC has streamlined […]

NWSC DEVELOPS DRIVERS’ CAPACITY IN DIGITIZED LOG BOOK TRAINING

On June 29, 2024, the National Water and Sewerage Corporation (NWSC) hosted a comprehensive training session at the IREC-Bugolobi, bringing together drivers and staff from the transport department. This full-day event, organized by the Training and Capacity Development team, aimed to address workplace challenges and enhance operational efficiency. The event, spearheaded by Senior Manager Joyce […]

NEW MASTER PLAN SET TO REVOLUTIONIZE KISORO’S WATER SUPPLY

In an effort to strengthen water service delivery in Kisoro, Resident District Commissioner (RDC) Hajj. Ssebyala Badru paid a courtesy visit to the National Water and Sewerage Corporation (NWSC_ Kisoro offices where he met with the Area Manager, Charles Ateker. During their discussion, Hajj. Ssebyala Badru expressed gratitude for the reliable water supply in Kisoro, […]

THE INDISPENSABLE ROLE OF HUMAN AGENTS IN THE AI ERA; A CASE OF NWSC’S CALL CENTER

In today’s digital age, where automation and AI solutions are everywhere, human agents in call centers still play a crucial role, especially in areas needing personalized service and complex problem-solving. The National Water and Sewerage Corporation (NWSC) showcases why these human touch points remain essential, even with all the tech advancements. NWSC, tasked with providing […]

UGANDA’S PRIME MINISTER AND NWSC FORGE ALLIANCE TO ENHANCE AGRICULTURE IN KYOTERA

To address poverty and stimulate socio-economic development in Kyotera district, Uganda’s Prime Minister, Hon. Robinah Nabbanja, and the National Water and Sewerage Corporation (NWSC) have formed a strategic partnership focused on agricultural advancement. This comes after, Hon. Nabbanja, along with the Minister of Micro-Finance, Hon. Haruna Kasolo Kyeyune, and various stakeholders, on June 23rd, 2024 […]

PRELIMINARY DESIGNS FOR NEW ENTEBBE WATER TREATMENT PLANT COMPLETED

To tackle the growing water supply challenges in Entebbe and its surrounding areas, the National Water and Sewerage Corporation (NWSC) has commissioned designs for a new Water Treatment Plant (WTP) following the fact that the current Entebbe WTP cannot meet the increasing demand driven by residential, commercial, and industrial growth. In recent weeks, NWSC engineers […]