A delegation from Hargeisa Water Agency in Somaliland went on a benchmarking visit to the Urban Pro Poor branch. Guided by the Kampala water (KW) Branch Manager Urban Pro-Poor, Ms. Evelyn Mukajusi, the delegation sought insight into the operational intricacies of National Water and Sewerage Corporation’s (NWSC) initiatives.
Upon arrival, the Hargeisa delegation was greeted with warmth and hospitality, setting the tone for an insightful exchange as Ms. Mukajusi highlighted the significant role of water in urban pro-poor communities and provided a comprehensive overview of the branch’s organizational structure.
The delegation immersed themselves in the nuances of Urban Pro Poor’s initiatives, with a keen focus on pre-paid meters and Public StandPipes (PSPs). They gained invaluable insights into the functionality of the Kent and Susteq pre-paid meters, crucial tools in facilitating affordable water access, priced at a mere 25 shillings per jerrycan.
The functionality of pre-paid meters was explained through live demonstrations at the Kisenyi branch, offering the delegation a firsthand glimpse into their operational mechanics. These meters, operating on token-based systems, dispense water upon insertion, ensuring a seamless user experience.
Of particular intrigue was the cutting-edge Susteq pre-paid meter, designed to augment the capabilities of its Kent predecessor. Boasting enhanced efficiency, versatile payment options, and seamless integration with the billing system, the Susteq meter garnered admiration from the visiting delegates. Notably, its reliance on solar power ensures uninterrupted functionality, even in the absence of sunlight, guaranteeing a sustainable and reliable water supply.
As the delegation explored NWSC’s infrastructure, including the state-of-the-art water pipes, they gleaned valuable insights to bolster their own service delivery in Somaliland.
