NWSC Rolls Out New Performance Framework to Sharpen Service Delivery
A renewed drive to strengthen service delivery across the National Water and Sewerage Corporation (NWSC) has begun with the rollout of a new performance contract framework that places greater emphasis on accountability, customer satisfaction and operational excellence. Dubbed SCALE an acronym for Service Reliability, Customer Focus, Performance Accountability, Resilient Leadership and Operational Efficiency the framework […]
Eastern Uganda’s Water Systems Under The Microscope As Nwsc’s Research Team Uncovers Ageing Pipes, Silt And Growing Demand
A team of researchers from the National Water and Sewerage Corporation headquarters spent a week, from the 20th to the 26th of July, touring Tororo, Mbale, Soroti and Pallisa to assess how well the region’s water and wastewater treatment facilities are performing. The team, made up of research managers Ms. Morena Akurut and Ms. Jacqueline […]
Kiryandongo and Bweyale Water Supply Set for Major Boost as New Interventions Gather Pace
Efforts to restore reliable water supply in Kiryandongo and Bweyale have gathered momentum following the rollout of a series of strategic interventions aimed at increasing water production and strengthening service reliability across the two areas. The ongoing works combine immediate measures to stabilize water supply with long-term infrastructure investments designed to meet growing customer demand. […]
Drilling Begins at New Borehole Sites to Strengthen Water Supply in Kiryandongo
The National Water and Sewerage Corporation (NWSC) has reached another significant milestone in its efforts to address water supply challenges in Kiryandongo Area, with drilling works officially commencing at two of the three newly identified borehole sites. The drilling is being carried out by contractors Simadra and ICON, marking a critical step towards increasing water […]
NWSC set to achieve Vocational Training Accreditation Milestone
The National Water and Sewerage Corporation (NWSC) has taken a major step towards formalizing and expanding its vocational training programme following a comprehensive institutional inspection by the Technical and Vocational Education and Training (TVET) Council. The inspection, conducted on 22 June 2026 under the provisions of the TVET Act, 2025, is a key requirement for […]
NWSC Engages Stakeholders Ahead of Water Service Takeover in Tirinyi, Kibuku, Kadama and Budaka
The National Water and Sewerage Corporation (NWSC) has intensified stakeholder engagement efforts in preparation for assuming responsibility for water service delivery in the Tirinyi, Kibuku, Kadama and Budaka service areas. The takeover of the Tirinyi, Kibuku, Kadama and Budaka water systems is expected to expand access to safe water and strengthen service delivery, contributing to […]
MWE and NWSC Commission Solar-Powered Water Supply Schemes to Expand Rural Water Access in Sembabule
The Ministry of Water and Environment (MWE), in partnership with the National Water and Sewerage Corporation (NWSC), has commissioned the Mijwala, Mitima, and Lugusulu Solar-Powered Water Supply Schemes in Sembabule District, marking another milestone in Government’s commitment to expanding access to safe and reliable water services in rural communities. The newly commissioned schemes were financed […]
Kapeeka Area Strengthens Customer Engagement Through Stakeholders’ Baraza
The National Water and Sewerage Corporation (NWSC) Kapeeka Area has reaffirmed its commitment to customer engagement, accountability, and improved service delivery by hosting a Customer and Stakeholders’ Baraza at the Kakoola Water Treatment Plant. The engagement brought together customer representatives, local leaders, institutions, industries, and other key stakeholders to strengthen collaboration, provide updates on service […]
Government unveils Shs14.2 Billion Hoima Water Project to boost supply ahead of AFCON 2027
The Government of Uganda, through the National Water and Sewerage Corporation (NWSC), has launched a water project worth 14.24 billion shillings for Hoima City, aimed at improving supply in preparation for the 2027 Africa Cup of Nations. During a media briefing at the corporation’s headquarters in Nakasero, NWSC Managing Director Dr. Mugisha announced the commissioning […]
Nwsc Benchmarks Incinerator Technology To Strengthen Sustainable Waste Management
The National Water and Sewerage Corporation (NWSC) has taken another step towards strengthening sustainable waste management by undertaking a benchmarking visit to Luwero Industries Limited to explore incinerator technology for the safe and cost-effective management of hazardous solid waste. The visit brought together officials from NWSC’s Research, Sewerage and Sanitation, Digital Solutions, and Faecal Sludge […]