BUILDING LOYALTY AND TRUST IN WATER AND WASTEWATER MANAGEMENT: THE ROLE OF CUSTOMER SERVICE AND EDUCATION
In the water and wastewater management sector, customer service extends far beyond the simple transaction of supplying clean water and sewerage or rather sanitation services. It is a continuous relationship, built on trust and informed engagement, that spans from the moment a customer first interacts with a service provider to the ongoing maintenance and education […]
NWSC INITIATES WATER SUPPLY PROJECT FOR KING’S COLLEGE BUDDO AND SURROUNDING AREAS
Following the approval from King’s College Buddo and the Buganda Land Board for planned water supply works aimed at aiding the corporation’s ongoing endeavour to tackle water supply issues in the Nagalabi-Buddo region, the National Water and Sewerage Corporation (NWSC) is now set to commence a water supply project bound to cater to over 3000 […]
NWSC COLLABORATES IN STRATEGIC PLANNING FOR WORLD BANK-FUNDED INFRASTRUCTURE PROJECTS IN MUKONO
The National Water and Sewerage Corporation’s (NWSC) Mukono and Seeta teams have taken to participation in preparing for the implementation of a five-year development plan funded by the World Bank, which aims to transform key infrastructure in the region. The plan includes the tarmacking of access roads, the construction of drainage systems, and the development […]
CURBING METER THEFT: A CALL FOR COLLECTIVE ACTION
Meter theft has become a persistent issue for the National Water and Sewerage Corporation (NWSC), disrupting essential services and causing financial strain. The theft of water meters, often by opportunistic individuals, has led to a cascade of problems, from interrupted water supply to costly replacements. For an organization committed to reliably providing clean, safe water […]
NWSC SUPPORTS GIRLS’ EDUCATION WITH DONATION TO NGOMBERE LIGHT PRIMARY SCHOOL
The National Water and Sewerage Corporation’s (NWSC), Kampala Water region has contributed one million shillings towards the construction of a new girls’ dormitory at Ngombere Light Primary School in Mukono district. This donation, made on August 9, 2024, will foster educational development and address critical needs for the girls in the school. The announcement of […]
NWSC FUELS LEGAL CAPACITY DEVELOPMENT WITH PARTICIPATION IN THE 7TH ANNUAL LAW CONFERENCE
The National Water and Sewerage Corporation’s (NWSC) legal team, led by Director of Legal Services Mr. Aloysius Kaijuka and Manager of Legal Services-HQ, Craven Barigye, are participating in the 7th Annual Law Conference at Speke Resort Munyonyo. The two-day event, organised by the Uganda Law Society, has its focus on the evolving nature of legal […]
NWSC SEEKS REIMBURSEMENT FROM UGANDA RAILWAY CORPORATION FOR DAMAGES
The National Water and Sewerage Corporation (NWSC) has formally demanded reimbursement from the Uganda Railway Corporation (URC) following damages caused by a contractor working under its purview. The legal team representing NWSC submitted a charge letter to URC after an incident on August 23rd, 2024, resulted in significant financial losses for the water utility. NWSC […]
WATER: A UNIFYING FORCE IN TACKLING GLOBAL CHALLENGES
Water is far more than just a vital resource for survival. It can be a powerful unifying force that could help address some of the world’s most pressing challenges. From sanitation and health to food security and international diplomacy, water interconnects with numerous critical issues that define the future of humanity. Take sanitation and public […]
SINOPEC GLEANS KEY INSIGHTS FROM KATOSI WATER TREATMENT PLANT FOR LAKE ALBERT PROJECT
A recent benchmarking tour of the Katosi Drinking Water Treatment Plant (DWTP) has provided Sinopec International Petroleum Service Co. (Uganda) Limited with crucial insights for their upcoming Lake Water Abstraction (LWA) project in Buliisa, located along Lake Albert. The Katosi DWTP, renowned for its environmentally conscious design, was the ultimate reference point for SINOPEC as […]
TORORO DISTRICT CHAIRPERSON APPLAUDS NWSC’S PREEMPTIVE EFFORTS IN ENHANCING WATER SUPPLY
Hon. John Okea, Tororo District Chairperson, has praised the National Water and Sewerage Corporation (NWSC) for its proactive efforts to address water supply issues in the district. During a site visit for the ongoing Kisoko booster station project on August 21st, 2023, Hon. Okea, accompanied by NWSC Tororo Area Manager Mr. Ogwench George, expressed strong […]