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Water Herald

NWSC SWIFTLY ADDRESSEES WATER QUALITY CONCERNS IN FORT PORTAL

The National Water and Sewerage Corporation (NWSC) has swiftly addressed recent concerns over reports of discoloured water in parts of Fort Portal. While the incidents appear to be isolated, the Corporation’s Water Quality Directorate has launched enhanced measures to safeguard public confidence and uphold water safety across the region. Chaired by Dr. Rose Kaggwa, Senior […]

GOVERNMENT COMMUNICATORS REWIRE FOR THE DIGITAL AGE WITH AI AND STRATEGIC TOOLS

To meet the demands of modern governance, 200-plus government communicators participated in a practical training programme on digital and strategic communication. The course, held at the National ICT Innovations Hub in Nakawa, was facilitated by the Ministry of ICT and National Guidance in partnership with MultiChoice Uganda. Notably, participants were drawn from ministries, departments, and […]

GM-KW CALLS FOR SMARTER SYSTEMS AT KW FOLLOWING BENCHMARKING VISIT TO CHINA

After a recent benchmarking trip to China, the General Manager of Kampala Water, Eng. Mahmood Lutaaya is urging his subordinates at Kampala Water to rethink how they manage operations, warning that reliance on outdated systems could weigh down future growth. Speaking to the commercial and billing analysts for the National Water & Sewerage Corporation on […]

PW4WATSAN COMMITTEE TABLES REJUVINATION & AfWASA ICE-2025 PREPARATION

The Professional Women for Water and Sanitation (PW4WATSAN) Taskforce Committee for the Ugandan Network recently held its inaugural meeting at the International Resource Center (IREC). The meeting, characterized by discussions and strategic planning, laid the groundwork for rejuvenating the network following its dormancy compelled by the 2020-fuelled pandemic lock-down. It has been four years, and […]

NWSC’S DR. ENG. MUGISHA RECEIVES PRESTIGIOUS INTERNATIONAL AWARD OVER OUTSTANDING CONTRIBUTIONS TO WATER SECTOR ON THE GLOBAL STAGE

TORONTO, CANADA— Dr. Eng. Silver Mugisha, Managing Director of the National Water and Sewerage Corporation (NWSC), has been honored with the Outstanding Contribution to Water Management & Science award by the International Water Association (IWA). The award, which is the highest order by an IWA member, was presented at the IWA President’s Dinner in Toronto, […]

CHALLENGES AND ISSUES CONFRONTING WATER AND SEWERAGE UTILITIES.

The challenges and issues faced by water and sewerage utilities are multifaceted, encompassing a range of critical aspects that collectively impact their ability to provide reliable and sustainable services. This article explores these challenges in depth, shedding light on the intricate dynamics that water and sewer utilities navigate in their quest to meet the growing […]

CONSIDERATIONS TO ELEVATE CUSTOMER RESPONSE RATE IN KAMPALA WATER

Kampala Water is VERY instrumental to the revenue factor of the National Water and Sewerage Corporation, contributing nearly 80% of the corporation’s total revenue. However, despite its importance, the region faces challenges in improving its customer response rate for water bill payment. Currently, the response rate target is set at 70%, and the region has […]

NWSC’S ROLE IN COMBATING THE RED EYE OUTBREAK

In a recent publication by the Kampala Water Ass. Public Relations Officer, Ms. Josephine Lukuse, attention is drawn to the alarming increase in cases of the ongoing red eye outbreak which has claimed almost 8000 victims in a month. Ms. Lukuse is even kind enough to provide valuable insights into practices that individuals can adopt […]

MASTERING THE ART OF EFFECTIVE PRESENTATIONS

Effective presentations are indispensable tools in both professional and academic spheres, wielding the power to influence outcomes significantly. Whether you find yourself pitching a groundbreaking business idea, delivering a comprehensive report, or educating a lecture hall filled with eager minds, your capacity to communicate adeptly is the linchpin of success. The essential cornerstone of crafting […]