CONSIDERATIONS TO ELEVATE CUSTOMER RESPONSE RATE IN KAMPALA WATER
Kampala Water is VERY instrumental to the revenue factor of the National Water and Sewerage Corporation, contributing nearly 80% of the corporation’s total revenue. However, despite its importance, the region faces challenges in improving its customer response rate for water bill payment. Currently, the response rate target is set at 70%, and the region has […]
NWSC’S ROLE IN COMBATING THE RED EYE OUTBREAK
In a recent publication by the Kampala Water Ass. Public Relations Officer, Ms. Josephine Lukuse, attention is drawn to the alarming increase in cases of the ongoing red eye outbreak which has claimed almost 8000 victims in a month. Ms. Lukuse is even kind enough to provide valuable insights into practices that individuals can adopt […]
MASTERING THE ART OF EFFECTIVE PRESENTATIONS
Effective presentations are indispensable tools in both professional and academic spheres, wielding the power to influence outcomes significantly. Whether you find yourself pitching a groundbreaking business idea, delivering a comprehensive report, or educating a lecture hall filled with eager minds, your capacity to communicate adeptly is the linchpin of success. The essential cornerstone of crafting […]
THE ROLE OF HUMAN RESOURCE KNOWLEDGE IN ESTABLISHING A PERFORMANCE-BASED WORK ENVIRONMENT
These days, organizations are increasingly recognizing the importance of a performance-based work environment to achieve sustainable success. Such an environment not only enhances employee motivation and engagement but also aligns individual and organizational goals. Human resources (HR) play a focal role in shaping and sustaining this performance-driven culture. HR knowledge plays a crucial role in […]
THE TRANSFORMATIVE POWER OF WORKPLACE MENTORSHIP
Workplace mentorship, a dynamic relationship between a seasoned professional (the mentor) and a budding talent (the mentee), stands as a cornerstone of personal and professional growth. It weaves a tapestry of wisdom, guidance, and support, enriching individuals and organizations alike. Mentorship programs are akin to educational fast tracks. They empower mentees with the wisdom and […]
CORPORATE SOCIAL RESPONSIBILITY: NAVIGATING THE PATH TO SUSTAINABLE IMPACT
Corporate Social Responsibility (CSR) has transcended its philanthropic roots to become an indispensable strategic imperative for businesses worldwide. Companies now recognize that their actions reverberate far beyond their balance sheets, profoundly impacting society and the environment. CSR is a multifaceted business approach that extends beyond the realm of profit maximization. It embodies a company’s ethical, […]
THE CRUCIAL ROLE OF WASTE REDUCTION IN THE WORKPLACE IN ENHANCING SUSTAINABLE SOLUTIONS
The responsibility to reduce waste extends far beyond our homes. The workplace, as it turns out, can be a significant player in the effort to minimize waste generation and contribute to sustainable practices. Reducing waste in the workplace isn’t just an environmentally responsible choice; it’s a financially sound one too. The ripple effect of waste […]
MIND MATTERS: THE WORKPLACE MENTAL HEALTH REVOLUTION
In the journey to create a workplace that rocks, it’s imperative to acknowledge that taking care of our staffs’ mental health is not just the right thing to do; it’s a strategic move for success. Studies consistently show that when employees feel supported and mentally healthy, they bring their A-game, and are more engaged, they’re […]
ENSURING WATER SAFETY AT HOME
Water, an indispensable resource crucial for the well-being of families, demands vigilant protection at home. The assurance of optimal water quality plays a key role in ensuring the health and safety of households. To commence this journey toward water protection, the first step is education within the family circle. Members must be informed about the […]
TRANSFORMATIVE WATER REFORMS AND STRATEGIC LEADERSHIP WILL UNLOCK AFRICA’S POTENTIAL; A PERSPECTIVE OF THE NWSC-MD
KIGALI – “Supply and Sanitation (WSS) reforms to accelerate service delivery in Africa are possible with the right leadership”, Dr. Eng. Silver Mugisha, the Managing Director, National Water and Sewerage Corporation (NWSC), said while delivering his second keynote presentation at the International Water Association (IWA) Water and Development Congress and Exhibition (WDCE) 2023 underway at […]