The National Water and Sewerage Corporation (NWSC) Katosi Drinking Water Treatment Plant (DWTP) had the honor of hosting a distinguished delegation from Endress+Hauser, a globally renowned manufacturer of electronic metering units. On the picturesque Wednesday morning of May 10th, 2023, the delegation arrived in Mukono District, warmly welcomed by Mr. Joseph Tweheyo, the Plant Manager, setting the stage for a remarkable encounter.
With enthusiasm and expertise, Mr. Tweheyo provided the delegation with a captivating overview of the Katosi DWTP. The discussion revolved around forging a stronger partnership, emphasizing the principles of sustainable development and seamless integration. It was during this exchange that the true extent of trust and reliability associated with Endress+Hauser’s products became evident.
Notably, the Katosi DWTP boasts an impressive array of measuring units, many of which were sourced from Endress+Hauser through various contractors. This fact serves as a testament to the quality and dependability that their products embody, as they play a pivotal role in ensuring the plant’s efficiency and reliability.
During their visit, Mr. Tebogo J Mulauzi, the Regional Product Development Manager at Endress+Hauser, emphasized the company’s unwavering commitment to continuous training programs for the Katosi DWTP staff. These programs aim to enhance the proficiency of the staff in effectively managing and maintaining the electronic metering units. Mr. Mulauzi also stressed the importance of providing regular updates on technological advancements related to these meters, ensuring that the staff remains well-informed and up-to-date, ready to tackle any challenges that may arise.
Moreover, as a testament to their dedication to customer satisfaction, Endress+Hauser recently signed a trading Memorandum of Understanding with NG Stockists, a reputable company based in Kampala. This strategic partnership empowers NG Stockists to supply spare parts and offer technical support to Endress+Hauser’s clients in Uganda whenever the need arises. This collaborative initiative further solidifies Endress+Hauser’s commitment to ensuring seamless operation and longevity of their products in the local market, placing customer satisfaction at the forefront of their endeavors.
Mr. Tweheyo, expressed profound gratitude to Endress+Hauser, acknowledging their relentless efforts in delivering quality service and ensuring utmost customer satisfaction. The collaboration between the Katosi DWTP and Endress+Hauser not only promises continued excellence in the water treatment process but also sets a remarkable example of how partnerships can drive innovation and efficiency in the industry.
The visit concluded with a renewed sense of camaraderie and shared vision, as both parties look forward to a future where cutting-edge technology and sustainable practices combine to provide clean, safe drinking water for the community.
