With clear and achievable goals set to further improvement in performance and service delivery, teams of Kwapa branch, Tororo, are participating in various field engagements including but not limited to; Implementation of Water restoration initiatives, Revenue collection enhancement, effective customer engagement, and, Stakeholder inclusiveness in the service delivery processes.

The branch has already registered significant positive change in the tasked key result areas and thus enhancing business growth and customer satisfaction.

NWSC is committed to Water for All for a delighted customer by a delighted workforce.