As the Nation commemorates the 38th Liberation Day celebrations, the National Water and Sewerage Corporation (NWSC) remains steadfast in its commitment to deliver value to its customers by providing clean, safe reliable, and affordable water and sewerage services.
Through her mandate going back 51 years, the National Water and Sewerage Corporation continues to register growth and improved service delivery regarding the provision of water and sewerage services. The challenges faced notwithstanding, the support from the government of Uganda over the last 38 years has enabled fast-paced NWSC growth regarding geographical coverage, infrastructure development, revenue collection, and service delivery innovations and programs. This has been done mainly through the implementation of a wide range of Water and sanitation (WATSAN) infrastructure development projects which entail the expansion of services to the unserved while ensuring water supply stabilization.
Geographical Coverage at 84%.
NWSC’s commitment to reaching every corner of the nation is evident in its impressive geographical coverage of 84%. The flow of clean water now reaches places that once thirsted for this essential resource, a testament to the tireless efforts of the corporation in bringing progress to all. The corporation currently serves 273 towns, cities, and municipalities across the country
Customer Satisfaction Index at 80%.
Building a cherished country isn’t just about infrastructure; it’s about fulfilling the needs of the people. NWSC’s Customer Satisfaction Index stands proudly at 80%, reflecting a commitment to excellence in service delivery that resonates with the hearts of the Ugandan people.
Ugandans Served at 18,225,340.
Numbers speak volumes, and NWSC’s impact is quantifiable with a staggering 18,225,340 Ugandans now enjoying the benefits of clean and safe water. The corporation’s dedication to improving lives echoes through the millions it serves, leaving a lasting imprint on the nation’s path to progress.
Asset Base at UGX 4,349,287,191,000 – A Foundation for the Future.
Financial stability is the cornerstone of sustainable growth, and NWSC’s robust asset base of UGX 4,349,287,191,000 speaks volumes. This strong foundation not only secures the corporation’s present but also paves the way for future endeavors in service to the Ugandan people.
Projected 95% Service Coverage by 2028.
Looking ahead, NWSC sets an ambitious goal of achieving 95% service coverage by 2028, a promise that underscores its unwavering commitment to the people of Uganda. The future holds the promise of even broader access to clean water, a vital component in the realization of a cherished nation.
NWSC – A Model Utility in Africa, a Benchmark for the World.
Beyond its borders, NWSC has become a beacon of inspiration for utilities across the continent. As a model utility in Africa, it has set itself as a benchmark for others, showcasing the power of dedication and innovation in the pursuit of excellence. NWSC’s influence extends beyond its own success, as it generously offers consultancy and advisory services to utilities worldwide, cementing its vision of being the leading customer service-oriented utility in the world.
As Uganda commemorates NRM Liberation Day, let us revel not only in the memories of the past but also in the ripples of success that continue to shape the nation’s future. NWSC’s journey is a testament to the transformative power of commitment and resilience. As the sun sets on this historic day, it casts a warm glow on Uganda, a nation-building a legacy of progress and prosperity for generations to come.
