Water quality has a significant impact on water supply and oftentimes determines customer loyalty, something that the Moyo Area team will never risk.
Moyo Area team led by the Area Manager, HR Officer, and network staff therefore set out on a mass “Water Quality Investigation” drive starting off with concerns raised by customers with Celecelea East registering the most complaints. The team checked customer points, dead ends and other flushing points in the network while sensitizing customers about water quality at home
characterized by cleaning tanks, fixing pipe leakages that may sip dirt through into the supply
system.
It was a rather successful exercise and yielded exceptional results.
On top of such Water and waste water quality monitoring to ensure impeccable water quality standards, NWSC has various well-equipped and operational laboratories in all areas of operation, carries out process control and compliance of water produced and sewerage effluent to national standards let alone partnerships and collaborations for catchment management and waste source protection with the best in the field allover Africa and Europe.
NWSC is committed to customer delight.
Written By: David Ocema
