Water Herald

MASANAFU BRANCH COMMITS TO COMMUNITY EMPOWERMENT AND SUSTAINABLE SERVICE DELIVERY

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Branch Manager, Mr. Swithin Busingye, and his Masanafu branch crew embarked on a mission of community empowerment. Their journey began with an invitation from the esteemed area chairperson, Mr. Kabuuka Seperia, who voiced concerns about the community’s security. What unfolded was a testament to the power of collective action.

The Masanafu team grasped this opportunity to educate the local residents about the invaluable services provided by the National Water and Sewerage Corporation (NWSC). At the heart of their message was the fundamental role of treated water in creating a safer and healthier community. They emphasized how access to clean water can be the frontline defense against diseases like typhoid, effectively reducing the need for dangerous journeys to hazardous wells.

Beyond clean water, Mr. Busingye encouraged the community to embrace the modern age by opting for e-billing services. He highlighted the significance of keeping their contact information up to date, ensuring that they receive timely NWSC service updates. This technological leap not only simplifies billing but also fosters a sense of connection and accountability within the community.

One of the highlights of the gathering was the clarity provided on new connection stipulations. Mr. Busingye meticulously explained tariff charges, meter reading procedures, and the importance of granting access to meter readers, with the knowledge that this was bound to empower residents, and make them active participants in the process and ensuring a more efficient water distribution system.

As a token of appreciation, Mr. Busingye commended Chairperson Kabuuka for his relentless efforts in curbing meter theft and unauthorized water consumption. 

This partnership between the NWSC team and the residents definitely promises a future characterized by a consistent and reliable water supply.

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