Water Herald

KEEP THE WATER FLOWING: WHY TIMELY NWSC BILL PAYMENTS MATTER

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Imagine waking up one morning, turning on the tap, and nothing comes out. It’s a scenario no one wants to face, but it’s a reality if water bills go unpaid. The National Water and Sewerage Corporation (NWSC) works tirelessly to provide clean, safe, and reliable water and sewerage services. But, they need your help to keep the water flowing.

NWSC is committed to quickly addressing leaks, bursts, and other issues, ensuring the water quality is top-notch. Their dedication to maintaining and upgrading infrastructure keeps everything running smoothly. However, this level of service relies heavily on customers fulfilling their end of the bargain, paying bills on time.

When it comes to billing, NWSC keeps it straightforward. Every 30 days, your water meter is read, and you receive an SMS or email with the amount due. If the bill isn’t paid, disconnection is on the horizon. To get reconnected, you’ll need to settle the overdue bill and pay a reconnection fee of 11,800 shillings. It’s a hassle easily avoided by paying on time.

NWSC serves a variety of customers: domestic households, businesses, public standpipes for community use, and government institutions. Each one plays a part in ensuring the entire system works efficiently. Prompt payments mean NWSC can continue responding to issues quickly, maintaining the infrastructure, and ensuring that the water quality remains high.

Bear in mind that the corporation had been sure to make paying your bill easy or rather conveniently, with several options. There is the option of over the counter in the bank, via online banking, mobile money, even Direct debit. If nothing adds up or in case of a reconnection, one can always visit a branch office, use social media channels, or call toll-free helplines. Whichever method you choose, it’s crucial to avoid unauthorized reconnections. Not only is it illegal, but it can also result in hefty fines.

Back to the matter at hand, simply stay current with your payments, and that way contribute to a reliable water supply for everyone. It’s a partnership, when you do your part, NWSC can do theirs. They can keep the water running, handle emergencies efficiently, and continue providing the quality service you expect, and deserve.

Note that, timely payments aren’t just about avoiding disconnection; they’re about supporting a system that supports you. Your contributions ensure NWSC can keep the infrastructure in top shape, handle emergencies, and provide the best water quality.

In short, paying your NWSC bill on time helps everyone. It’s about community, responsibility, and keeping the essentials of daily life running smoothly.

Don’t let a late payment dry up your taps.

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