The National Water and Sewerage Corporation (NWSC) is steadfast in its mission to deliver reliable and safe water to its customers. The corporation’s commitment goes beyond mere service delivery; it’s about making sure every household and business enjoys a reliable water supply, backed by robust infrastructure and transparent communication.
To ensure this, the NWSC ensures a meticulously maintained pipe network that extends from the main supply lines to the water meters at individual properties, coupled with a team that is always ready to tackle any leakages before the meter and swiftly resolve low-pressure issues, guaranteeing an uninterrupted water flow. This hands-on approach means any problems within NWSC’s control are promptly fixed, minimizing disruption for customers.
Clear and open communication is another foundation of NWSC’s customer relations. They prioritize keeping everyone informed about any service interruptions, water quality issues, and essential product information. Regular updates and water-saving tips are shared through multiple channels, ensuring customers are always in the loop. And NWSC doesn’t just talk, they listen, valuing customer feedback and using it to enhance their services.
Water quality is non-negotiable for NWSC. They employ rigorous monitoring and testing protocols at various critical points along the distribution network. These measures enable quick detection and rectification of any contamination, particularly after service disruptions caused by burst pipes or other issues. By maintaining such high standards, NWSC ensures the water supplied is consistently safe for consumption.
Routine maintenance is yet another key aspect of NWSC’s operations. Regular cleaning of reservoirs and flushing of pipes prevent sediment buildup and contamination, maintaining the integrity and cleanliness of the water supply. This proactive maintenance guarantees that the water delivered to customers meets the highest quality standards.
As the regions served by NWSC continue to grow, they are proactively planning for future water demands. Strategic investments in infrastructure development, including the construction of additional reservoirs and booster stations, are underway to ensure the expanding customer base continues to receive adequate water supply.
With a dedicated workforce driven by a passion for excellence, NWSC is the poster company for reliability and quality in water supply.
