PIPE VANDALS IN MPIGI, FINALLY NABBED
The National Water and Sewerage Corporation prides itself in ensuring a great service to all Ugandans. This service is however stalled when individuals choose to vandilise the very equipment bound to ensure water supply stability to the people and in a way hindered progress in the fight against Non-Revenue Water. Against this, the corporation has […]
NWSC IMPROVING KAMPALA SANITATION STATUS
In the recent years, Uganda’s Economy has undergone rapid growth and transformation and as such, resulted into rapid urbanisation across major towns in the Country. This has in turn increased demand for infrastructure for water and sewerage services within the country’s major urban centres. The increased demand for water and sewerage has also increased pressure […]
K💧SAN LEAPS TOWARDS ATTAINING THE UNBS PRODUCT CERTIFICATION MARK
Auditors from the UNBS Product Certification Division met with the General Manager Kampala Water, Eng. Mahmood Lutaaya, the Senior Manager Water Production Department-Eng. Andrew Muhwezi and the other K💧SAN Instant Hand Sanitizer Production team, in a rigorous audit and Process-inspection drive. The Audit was aimed at verifying compliance with the requirements of the Ugandan Standard […]
THE IMPACT OF CUSTOMER CARE TO NWSC’S PERFORMANCE
Customer service, customer satisfaction and customer relationship management are marketing strategies that are used to create and effectively manage relationships between organisations and customers. Over the years, NWSC has progressively become customer centric and embraced customer driven initiatives to better its service delivery, which has greatly improved the corporation’s image. Customer service strategies are (and […]
PROFESSIONAL WOMEN FOR WATER AND SANITATION (P4WATSAN) 2021
The Professional Women for Water and Sanitation were drawn from the Africa Water Association (AFWA). This group of game-changing-women brings together more than 200 professional women in water and sanitation (P4WATSAN) from all-over the Africa Continent. Among the women who make up this group are; women researchers, technicians, engineers, administrators, social scientists and all other […]
WATER PRODUCTION AND QUALITY CHALLENGES IN LWENGO TO END SOON
National Water and Sewerage Corporation (NWSC) has embarked on the process of improving water production and quality in the Lwengo supply area. This intervention is targeting the towns of Kinoni, Mbirizi, Kyazanga and Katovu, together with all the surrounding areas. Currently, the water supplied to these towns is characterized by very high iron and hardness […]
UPGRADING THE GGABA WATER TREATMENT PLANT
The National Water and Sewerage Corporation will stop at nothing to keep its promise of “Water for All” to the people of Uganda. This is seen in the infrastructural growth aimed at boosting production to ensure access to water for all in the various areas of operation. New on the block is the Construction of […]
NWSC MD ASSESSES PROGRESS OF THE DOMESTIC CUSTOMER METER FIELD METER SIMULATION TESTING FACILITY
The National Water and Sewerage Corporation is undisputedly committed to better service, 100% coverage and winning the battle against Non-Revenue water (NRW). This commitment birthed a collaborative effort between the Non-revenue water management team and Water Production Department which in-turn resulted into the creation of the Domestic Customer Meter Field Simulation Testing Facility at Ggaba […]
UNDISPUTED DIGITAL EXCELLENCE: NWSC BAGS TWO AWARDS AT THE 10TH IMPACT AWARDS AFRICA
National Water and Sewerage Corporation (NWSC) brought home the Best Utilities and Government Digital Excellence Award and the Best Customer Service Award respectively after the utility was recognized for its dedicated service through digital channels and excellent 24/7 real-time customer service, during the 10th Digital Impact Awards Africa. The Digital Impact Awards Africa happens to […]
KALUNGU RESIDENTS TO GET MORE WATER
The Government of the Republic of Uganda (GoU), through the National Water and Sewerage Corporation (NWSC), as part of her commitment towards increased provision of safe water supply and adequate sanitation to all Ugandans, has committed funds towards the improvement of Water Supply Services in Kalungu and Gomba towns. The intervention encompasses construction of a […]