ETHIOPIAN WATER UTILITIES BENCHMARK FROM THE NWSC
National Water and Sewerage Corporation has always had an unwavering commitment and integrity in terms of quality service provision with a vision to be the Leading Customer Service Oriented Utility in the world. The utility has been lauded by masses for its enormous achievements and successes, and as a result, is a benchmark focal point […]
NWSC-SEWERAGE SERVICES DEPARTMENT ENGAGES STAKEHOLDERS IN NAALYA
In order to understand the concerns of stakeholders and address them appropriately, one ought to engage the stakeholders just as the Sewerage Services Department did earlier today when the team tasked itself with a customer engagement drive in Naalya, a suburb of Kampala City. The exercise was aimed at addressing complaints against the smell from […]
NWSC TO SERVE MORE THAN 5000 PEOPLE IN KITGUM
More than 5000 people in Pajimo village will have access to clean water thanks to a solar powered borehole. Until recently, access to clean, safe, and reliable water in Pajimo, Akwang subcounty in Kitgum district and municipality as a whole was limited. To address this challenge, National Water and Sewerage Corporation with support from development […]
ROTARY-WAKISO TO PARTNER WITH KW IN MONITORING PSPS IN THE BRANCH
The Rotary Club-Uganda has made significant contributions to improving access to clean water and sanitation facilities in the country, which initiatives have helped to reduce water-borne diseases, improve the health of communities, and enhance the quality of life for thousands of people in Uganda. So when invited to the Rotary-Wakiso Fellowship, the Kampala Water Wakiso […]
UTILITY COURT SENTENCES KITAKA ALI TO PRISON FOR TAMPERING WITH WATER WORKS, THEFT, AND TRESPASSING
Kitaka Ali has been sentenced to a 15-month prison term following a court hearing. Her Worship, Lady Nambozo Sanula, delivered the verdict after the accused changed his plea to guilty on all three counts. The charges against Kitaka Ali include; tampering with works, theft of water meters and criminal trespass. Initially, the accused had pleaded […]
KW-WESTERN ZONE’S COMMERCIAL OFFICERS COME UP WITH NRW BATTLE PLAN VIA REDUCTION OF ARREARS
At the helm of growing Kampala water business in the Kampala Western Zone, is the remarkable Senior Manager, Ms. Hellen Ejang. Her history in the field collecting revenue, marketing the NWSC business and supervising field staff, is something to write home about. As the Senior Manager, Ms. Ejang pays forward by not only over-seeing the […]
NWSC JOINS MWE AND KCCA IN A SANITATION DRIVE AHEAD OF THE UGANDA WATER AND SANITATION WEEK-2023
The National Water and Sewerage Corporation joined hands with the Ministry of Water and Environment and Kampala Capital City Authority (KCCA) in a sanitation drive ahead of the upcoming Uganda water and sanitation week scheduled for from 12th to 17th March 2023. The pre-event exercise saw the cleaning of Kitintale market, as part of the […]
KW-WESTERN ZONE’S COMMERCIAL OFFICERS COME UP WITH NRW BATTLE PLAN VIA REDUCTION OF ARREARS
At the helm of growing Kampala water business in the Kampala Western Zone, is the remarkable Senior Manager, Ms. Hellen Ejang. Her history in the field collecting revenue, marketing the NWSC business and supervising field staff, is something to write home about. As the Senior Manager, Ms. Ejang pays forward by not only over-seeing the […]
NWSC HOSTS UWEWK WALKERS AT THE LUBIGI SEWERAGE TREATMENT PLANT
On Friday 10th March 2023, the National Water and Sewerage Corporation’s Sewerage Services Department hosted the walkers of the NEMSA-Uganda Water and Environment Walk-2023 for an educative session and, participated in the walk as well under the theme; “Walk for Water and Environment for Climate Resilient Development”. The NWSC-Senior Manager Sewer Services, Eng. James Miiro […]
MATUGGA BRANCH IN A DRIVE TO ENHANCE SERVICE DELIVERY & BUSINESS GROWTH
A utility’s ability to provide a reliable supply of service is critical to the well-being of the customers it serves which may explain why the likes of Kampala Water’s Matugga branch opted for massive supply reliability checks and revenue follow-ups aimed at ensuring uninterrupted supply, and the corporation’s financial sustainability respectively. The supply reliability checks […]