NWSC ROLLS OUT BILLING IMPROVEMENT PROGRAMME TO BOOST REVENUE COLLECTION
The National Water and Sewerage Corporation (NWSC) has launched a new Billing Improvement Programme aimed at strengthening commercial performance and improving revenue collection across its operational areas. The programme was unveiled during a commercial performance workshop that brought together senior management and area commercial teams to align operational targets with the Corporation’s financial sustainability goals. […]
DANIEL CHOUDRY SHARES INSIGHTS ON BUILDING HIGH PERFORMANCE, CUSTOMER CENTRIC ORGANIZATIONS
Renowned performance coach Daniel Choudry has challenged organizations to rethink how attitudes, competence, and execution shape service delivery, calling for a more human centred approach to workplace performance. Speaking during a recent engagement, Choudry of the Daniel Choudry Sales Institute delivered a thought-provoking discourse on organizational effectiveness, drawing heavily from customer care principles to explain […]
SEWERAGE DIRECTORATE LAUNCHES MAJOR CLEANING DRIVE TO IMPROVE KAMPALA’S SANITATION NETWORK
The Sewerage Services Directorate has embarked on a major cleaning exercise aimed at strengthening urban sanitation infrastructure and safeguarding public health across Kampala. The initiative focuses on the routine maintenance and rehabilitation of critical wastewater conveyance systems, a move expected to enhance system efficiency, prevent blockages, and promote a cleaner urban environment. The exercise began […]
HOW NATIONAL WATER AND SEWERAGE CORPORATION’S VIGILANCE AT THE TAP SAFEGUARDS A NATION’S HEALTH
In the heart of East Africa, where the sun blesses the fertile lands of Uganda, the most critical resource flows not from the sky alone, but from the taps maintained by the steadfast efforts of National Water and Sewerage Corporation. This clean and clear water is the very lifeblood of the nation, an indispensable force […]
ARUA EMBACKS ON A JOURNEY OF CLIMATE RESILIENT GROWTH
In Uganda, the West Nile region known for its generosity in hosting refugees, a significant step was taken to improve living conditions for all. Key partners gathered to launch a transformative project financed by KFW, the European Union, and the Government of Uganda through the National Water and Sewerage Corporation (NWSC). The initiative aimed to […]
HOW KAMPALA CITY IS TRANSFORMING ITS SANITATION STORY AGAINST ALL ODDS
Kampala has made notable strides in improving sanitation over the past five years, embracing a Citywide Inclusive Sanitation approach to ensure all residents, especially those in informal settlements have access to safe and sustainable services. Achievements include an increase in fecal sludge management coverage from 32% in 2020 to around 70% in 2025, major upgrades […]
NWSC COMMITS TO BETTER WATER SERVICES IN NAMISINDWA
Residents of Namisindwa were the focus of discussions during the latest District Council sitting held at Bubutu Town Council grounds, right in front of the National Water and Sewerage Corporation’s (NWSC) area offices. For the first time, the council invited NWSC to present a full service delivery account, giving customers a clear picture of how […]
NWSC AND MOYO TOWN COUNCIL PARTNER TO ADDRESS WATER CHALLENGES IN MOYO CENTRAL MARKET
The National Water and Sewerage Corporation (NWSC) Moyo Area has joined forces with Moyo Town Council leadership to find lasting solutions to the water challenges faced by traders and customers in Moyo Central Market. During a recent field visit, NWSC Moyo Area Manager, Mr Arima Isa, and Area Engineer, Mr Mugondi, teamed up with the […]
KATOSI DWTP ELEVATES SAFETY WITH CRANE TRAINING TO ENHANCE SERVICE DELIVERY
Ensuring millions of Ugandans receive a sustainable reliable supply of clean water starts with the people tasked with the water production process, and at National Water and Sewerage Corporation’s (NWSC) Katosi Drinking Water Treatment Plant (DWTP), that meant refresher training on safe crane operations. The training carried out on September 24th, 2025 focused on safe […]
KAGERA PROJECT HITS MAJOR MILESTONES AS WATER REACHES BIHUNYA RESERVOIR
The Kagera Water Project is making steady progress, with a couple of key breakthroughs achieved this week. This comes after the contractor Sogea-Satom officially handed over staff houses. The units have been allocated to National Water and Sewerage Corporation (NWSC) trainees who have been undergoing intensive, hands-on training to prepare for full operation of the […]