HOUSEHOLD STORAGE-INDUCED DETERIORATION OF SAFE DRINKING WATER: ADDRESSING QUALITY CONCERNS FOR NWSC CUSTOMERS

Access to clean and safe drinking water is essential for a healthy population, a fact well recognized by the National Water and Sewerage Corporation (NWSC), which has made significant investments to ensure that quality water reaches its customers. However, despite these efforts, NWSC continues to receive a stream of complaints about water quality from its […]
THE HIDDEN PERIL LURKING IN YOUR WATER TANK

Water, often dubbed the essence of life, is fundamental to our well-being. Yet, many overlook the silent threats that can infiltrate our water storage systems. Cleaning your water tank, like most house chores, is a critical health measure that ensures the safety and quality of your water supply. Regular inspection and cleaning of water tanks […]
NWSC HEALTH & FITNESS FIESTA: 1ST EDITION

The General Manager Kampala Water, Eng. Mahmood Lutaaya, backed by the National Water and Sewerage Corporation-Headquarters Top Management led by the Director Human resources, Ms. Eunice Alanyo, hosted a spectacular inaugural NWSC Health and Fitness Fiesta on Saturday, July 6th, 2024 at the Uganda Institute of Information and Communication Technology (UICT), that left everyone buzzing […]
ADJUMANI WATER SUPPLY AND SANITATION PROJECT SET TO REVOLUTIONIZE LIVES

The National Water and Sewerage Corporation has its sights set on revolutionizing accelerated access to water and sanitation in Uganda. In Adjumani, the corporation is working on the Adjumani Water Supply and Sanitation Project, which the Board of Directors recently conducted a comprehensive assessment of. This inspection aimed to evaluate the progress of the ongoing […]
MUBENDE CHAIRMAN COMMENDS NWSC FOR EXCEPTIONAL WATER SERVICES

The National Water and Sewerage Corporation (NWSC) has garnered high praise from Mubende LCV Chairman, Mr. Michael Ntambi Muhereza. This was during a visit made to his office by the Senior Manager Operations-Central, Eng. Moses Bigabwa, along with the Mubende Area Team. During the meeting aimed at discussing ongoing and future initiatives aimed at improving […]
MUBENDE’S WATER SUPPLY REVOLUTION TAKES A LEAP TOWARDS SUSTAINABILITY

Mubende, Uganda – In a commendable move towards enhancing water supply and sanitation services, the National Water and Sewerage Corporation (NWSC) Mubende Office has made significant advancements, promising a brighter future for residents in Mubende and Kasanda Districts. Eng. Christopher Mwandah, the Area Manager, highlighted these achievements during a presentation to the Senior Manager Operations-Central […]
NWSC PROPERTY THEFT RESULTS IN 18-MONTH PRISON SENTENCE

A one Kalungi Ronald has been sentenced to 18 months in prison for stealing a six-meter chain link valued at approximately UGX 200,000 from the National Water and Sewerage Corporation (NWSC)’s Nansana East II zone. The verdict, delivered on June 28th, 2024, by Her Worship Ariyokot Esther at Nansana Court, depicted a decisive moment in […]
A NEW DAWN FOR KISOGA AND KATOSI COMMUNITIES AS NWSC EXTENDS WATER PIPELINE

Residents of Kisoga, Ntenjeru, Nsanja, and Katosi are set to experience a significant improvement in their water supply, thanks to an ambitious pipeline extension project by the National Water and Sewerage Corporation (NWSC). This initiative, driven by NWSC’s Kampala Water region located in Mbalala, promises to bring enhanced reliability and accessibility to these underserved areas. […]
NWSC ENGAGES MUKONO MUNICIPALITY IN STRATEGIC PLANNING MEETING

In an effort to streamline coordination for ongoing projects, the National Water and Sewerage Corporation (NWSC) joined forces with Mukono Municipality during a significant Physical Planning Meeting held on June 27th, 2024. Key representatives from NWSC, including the Branch Manager Mukono-Mr. Busingye Swithin, the Branch Manager-Seeta, Ms. Carol Kyomugisha, and Eng. Ms. Hajara Birungi, were […]
BALANCING FAIRNESS AND EFFICIENCY: THE ROLE OF KAMPALA WATER’S FINES REVIEW COMMITTEE

Handling customer complaints well is crucial for any business. The way an organization addresses these issues can greatly influence its reputation and customer loyalty. Now, while there’s no legal requirement for a customer complaints policy, having a strong internal procedure is essential to prevent disputes from turning into costly legal battles. Kampala Water (KW) understands […]