NWSC’S ANNUAL IFTAR DINNER PROMOTES UNITY AND RAMADAN SPIRIT
In the hold of Ramadan’s blessings and the spirit of togetherness, the National Water and Sewerage Corporation (NWSC) hosted its annual Iftar dinner, a contribution to the corporation’s commitment to fostering unity and shared prosperity. The dinner, hosted at the International Resource Center (IREC) in Bugolobi, witnessed a number of esteemed persons of the Muslim […]
STRENGTHENING CYBER DEFENSE: IT SECURITY TEAM CONDUCTS VITAL TRAINING IN ENTEBBE
In an era where cyber threats loom large, proactive defense measures have become paramount. Acknowledging this pressing need, the IT security team comprising Aaron Muhinda, Roy Kalyebara, and Joshua Mbonye recently led an impactful security awareness training session in the vibrant community of Entebbe. The focus of our session was clear: to equip participants with […]
NWSC-LUWEERO AREA LAUNCHES “SUSPECT-20” CAMPAIGN TO COMBAT WATER THEFT
In a strategic move to tackle the persistent issue of illegal water usage, Luweero Area Manager, Mr. Mugoya Daniel, recently unveiled the “Suspect-20” campaign during the area’s quarterly Management Meeting. The initiative aims to address the alarming rates of Non-Revenue Water (NRW), which currently stand at an estimated 40% in the area. Highlighting the severity […]
A CALL TO ACTION TO UNITE AGAINST NON-REVENUE WATER IN KAMPALA
Non-Revenue Water (NRW) remains a persistent challenge plaguing the operational efficiency of the Kampala Water (KW) region, requiring sustained and coordinated efforts to mitigate its impact. The region which still holds the highest percentage of NRW in the National Water and Sewerage Corporation (NWSC), has however sought a number of approaches to address this issue, […]
CAMWATER SEEKS TO UNLOCK WATER SOLUTIONS WITH THE HELP OF A BENCHMARKING VISIT AT KATOSI DWTP
In 2018, the Cameroon National Institute of Statistics (INS) reported a 77% access rate to drinking water in urban areas. Seeking to boost these numbers and uplift communities, the Cameroon Water Utilities Corporation (CAMWATER) has diligently pursued initiatives to augment water supply across regions like Bafia, Bambui, Bali, Ombessa, among others. Recently, the CAMWATER team […]
BRIDGING THE GAP: THE URGENT NEED FOR RURAL WATER INFRASTRUCTURE INVESTMENT
In the vast expanse of Africa, the promise of modernity often bypasses the remote rural communities, where the provision of basic necessities like clean water and sanitation remains a distant dream. Despite strides in development, insufficient investment in water infrastructure is still a formidable barrier to progress, perpetuating a cycle of health challenges and economic […]
CULTIVATING CUSTOMER LOYALTY: STRATEGIES FOR SUSTAINABLE BUSINESS GROWTH
In today’s fiercely competitive business environment, the retention of customers is a paramount objective for organizations striving for sustained success. Customer retention, the practice of preserving clientele over extended periods, transcends mere revenue generation, embodying a commitment to fostering enduring trust and loyalty. As enterprises confront escalating competition and evolving consumer expectations, the ability to […]
ENSURING WATER QUALITY: REGULATORY STANDARDS AND COMPLIANCE
Water quality is of paramount importance for public health, environmental protection, and sustainable development. Regulatory standards and compliance play a crucial role in ensuring that water resources meet established quality benchmarks and are safe for various uses. As a result, the significance of regulatory standards, challenges in compliance, and strategies for ensuring water quality should […]
NAVIGATING CUSTOMER SUPPORT AND COMPLAINT RESOLUTION – LESSONS FROM NATIONAL WATER AND SEWERAGE CORPORATION
In the realm of essential services, few things are as vital to our daily lives as water utilities. As the lifeblood of communities, water utilities ensure the sustenance and well being of countless individuals. However, in the intricate web of pipelines and infrastructure, issues are bound to arise, and when they do, effective customer support […]
MANAGING WATER SCARCITY AND DROUGHT IN UGANDA
Water, the elixir of life, is a fundamental resource crucial for sustaining ecosystems, supporting agriculture, and nurturing societies. However, water scarcity and drought have become pressing challenges worldwide, affecting billions of people and threatening food security, economic stability, and environmental sustainability. In Uganda, a country rich in natural resources, the specter of water scarcity looms […]