DIRE DAWA WATER SUPPLY AND SEWERAGE AUTHORITY EMBRACES INSIGHTS FROM NWSC

The National Water and Sewerage Corporation (NWSC) is quite the example of excellence in Water and Wastewater management across the African continent, respected for its innovative approaches and steady commitment to excellent service delivery. Drawing from its wealth of experience, NWSC continues to inspire utilities with the most recent being, the Dire Dawa Water Supply […]

NWSC-VEI PARTNERSHIP; DRIVING INNOVATION AND EFFICIENCY IN WATER AND WASTEWATER MANAGEMENT

KAMPALA, UGANDA – The National Water and Sewerage Corporation (NWSC), Africa’s leading water utility, has made significant strides in enhancing its operations and service delivery through its partnership with Waterworx VEI. This collaboration birthed the Waterworxs WOP-Uganda project whose first phase has led to the development of a comprehensive asset management system, energy-saving programs, and […]

EMPOWERING KAMULI AND JINJA COMMUNITIES: IT SECURITY TEAM

In response to the growing threat of cyber attacks, proactive defense measures are imperative. Acknowledging this urgency, Aaron Muhinda of the IT security team recently conducted an extensive security awareness training session in the Kamuli and Jinja regions. The core objective of the session was to equip participants with robust defense mechanisms against prevalent phishing […]

STRENGTHENING SECURITY CULTURE: INSIGHTS FROM THE KW TEAM’S TRAINING SESSION AT SIXTH STREET

In an era dominated by digital connectivity and information exchange, the integrity of organizational security is paramount. Today, the KW team, representing departments from Billing, IT, HR, and Legal, congregated for a pivotal Security Awareness Training session at Sixth Street. Guided by the expertise of Aaron Muhinda, the training aimed to empower team members with […]

HEAD OF GWOPA COMMENDS NWSC FOR IMPACTFUL INITIATIVES IN URBAN POOR COMMUNITIES

Ms, Asa Jonsson – the Head of the Global Water Operator’s Partnership Alliance (GWOPA), while recently being hosted by the Kampala water Urban Pro Poor branch, expressed her appreciation for the National Water and Sewerage Corporation’s (NWSC) valuable efforts in Urban Poor communities. Accompanied by the Principle Engineer-External Services, Eng. Allan Kaford, Ms. Jonsson’s visit […]

PRVS RESHAPE KAMPALA WATER’S LANDSCAPE, MINIMIZING LEAKS AND MAXIMIZING EFFICIENCY

Pressure Reducing Valves (PRVs) are changing the way water is distributed in Kampala, reducing leaks and improving efficiency.   This technology is revolutionizing the water management system in the city of Kampala.   The National water and Sewerage Corporation’s Kampala Water region has been facing challenges with Non-Revenue Water (NRW), the highest in comparison with […]

CONSIDERATIONS TO ELEVATE CUSTOMER RESPONSE RATE IN KAMPALA WATER

Kampala Water is VERY instrumental to the revenue factor of the National Water and Sewerage Corporation, contributing nearly 80% of the corporation’s total revenue. However, despite its importance, the region faces challenges in improving its customer response rate for water bill payment. Currently, the response rate target is set at 70%, and the region has […]

NWSC ADVANCES WATER ACCESS WITH SUSTEQ METERS

In its steadfast pursuit of equitable water provision in underserved areas and informal settlements, the National Water and Sewerage Corporation (NWSC) has taken a path marked by commendable achievements. Committed to its core mission of ensuring universal access to clean safe water and sanitation, NWSC has instituted various initiatives, including Public StandPipes (PSPs) and prepaid […]

NWSC’S ROLE IN COMBATING THE RED EYE OUTBREAK

In a recent publication by the Kampala Water Ass. Public Relations Officer, Ms. Josephine Lukuse, attention is drawn to the alarming increase in cases of the ongoing red eye outbreak which has claimed almost 8000 victims in a month. Ms. Lukuse is even kind enough to provide valuable insights into practices that individuals can adopt […]