PREPAID METER TOKEN RE-REGISTRATION CONNECTS KITINTALE RESIDENTS TO AFFORDABLE WATER
An effective re-registration of prepaid meter tokens was conducted in the Kitintale area on May 31st, 2023, with a special focus on customers residing in Mtungo, Kitintale, and Mbuya. The registration event, held at Christ’s Church Kitintale, witnessed a significant turnout from the local community. The primary objective of the re-registration process is to restore […]
EMPOWERING BRANCH MANAGERS: A JOURNEY TO EXCELLENCE
In the ever-evolving landscape of the Kampala Water region, where power shifts and swaps are not uncommon, the role of branch managers in the Western Zone is of paramount importance. Recognizing the significance of effective leadership and operational excellence, the Senior Manager engaged the new managers to the zone, in a comprehensive Mentorship & Coaching […]
KW STAFF UNDERGO TRAINING ON HOW TO USE ULTRA SONIC METERS
Kampala Water (KW) is dedicated to business growth and providing exceptional customer service. However, it is facing a significant obstacle in its pursuit of growth: water loss caused by various factors such as meter tampering, illegal connections and reconnections, leaks/bursts, and more. In order to contribute to the corporation’s objectives, management has implemented drastic changes […]
KAMPALA WATER MANAGEMENT PLEDGES IMPROVED CONDITIONS FOR CONTRACTORS
In a highly productive development, a segment of Kampala Water’s (KW) top management convened a meeting with the Contractors’ Association of National Water and Sewerage Corporation (NWSC) to address concerns regarding their working conditions and forge a path towards enhancing the working relationship. The team, consisting of the KW General Manager-Eng. Mahmood Lutaaya, Senior Manager […]
KAMPALA WATER URGES COOPERATION IN CLEARING BILLS TO ENSURE UNINTERRUPTED SERVICE
Kampala Water (KW), is determined to serve its customers in the greater Kampala Metropolitan efficiently and without interruption. To achieve this goal, KW emphasizes the importance of customers clearing their outstanding bills promptly. With a recent meeting between KW and the Kampala City Council Authority (KCCA), there is hope for a resolution that prioritizes bill […]
ENHANCING WORKPLACE SAFETY: KDWTP CONDUCTS FIRE DRILLS AND PREVENTION TRAINING
According to the Uganda Police annual crime report for the year 2022, one thousand two hundres fifty-eight (1,258) fire emergencies were reported. In response to this alarming statistic, the Uganda Police took proactive measures to ensure the safety of its assets and personnel within the workplace. In line with this, the manager of the Katosi […]
KW AND UPDF COLLABORATE TO VERIFY LDU ACCOUNTS
Kampala Water’s Kansanga Branch recently hosted a joint team, characterized by the National Water and Sewerage Corporation (NWSC) Manager Security Mr. Tumwine, Col. Robert Kagahe from the Uganda People’s Defense Force (UPDF), and other NWSC representatives to conduct a verification exercise of the Local Defense Unit (LDU) accounts. The exercise aimed to verify the UPDF […]
ENDRESS+HAUSER STRENGTHENS PARTNERSHIP WITH NWSC’S KATOSI DWTP
The National Water and Sewerage Corporation (NWSC) Katosi Drinking Water Treatment Plant (DWTP) had the honor of hosting a distinguished delegation from Endress+Hauser, a globally renowned manufacturer of electronic metering units. On the picturesque Wednesday morning of May 10th, 2023, the delegation arrived in Mukono District, warmly welcomed by Mr. Joseph Tweheyo, the Plant Manager, […]
KAMPALA WATER LAUNCHES AMBITIOUS REVENUE DRIVE
Kampala Water embarked on a comprehensive revenue drive aimed at maximizing revenue collections and addressing various challenges that affected its collection efficiency in the month of April. This ambitious initiative not only seeks to enhance revenue streams but also focuses on rectifying anomalies within the system and combating Non-Revenue Water (NRW) factors. With an enthusiastic […]
KAMPALA WATER IMPLEMENTS NEW ZONE STRUCTURE WITH THE CREATION OF CBD ZONE
National Water and Sewerage Corporation, has once again proven its commitment to effective leadership and expansion. In a recent move, the corporation’s Top Management has established a new Zone in the Kampala Water region, making it a total of four zones. This development comes as a testament to the company’s promise of growth and improved […]