The National Water and Sewerage Corporation (NWSC) is unswervingly committed to ensuring customer and stakeholder satisfaction, a linchpin of the corporation’s strategic priorities and, the Sewerage Services Department (SSD), operating under Kampala Water, has adopted a proactive strategy to meet this commitment. They have embarked on industry-to-industry inspections, encompassing visits to upstream sources connected to NWSC sewers, with a potential extension to future clients. Recently, the NWSC SSD team took a significant step by conducting an inspection at KAJUMA AGRO Company Ltd, a key player in the production and distribution of poultry, fish, and meat products.
The visit to KAJUMA AGRO Company Ltd was aimed at fostering a mutually beneficial relationship. The primary objectives were to engage in dialogue, enhance collaboration, and establish enduring partnerships. Additionally, the team sought to gain insight into the company’s production processes and internal sewer system, with a focus on understanding their waste management procedures.
This visit uncovered critical findings. One notable issue was the inadequate waste separation system. The mixing of various waste types posed significant challenges to the waste treatment process. Another concern was the lack of segregation of storm-water and other generated wastewater, leading to their combined discharge into the storm-water drain, a practice not in compliance with standard procedures.
To address these issues, the management team of KAJUMA AGRO Company Ltd received recommendations for the implementation of a proper waste separation system. Specifically, wastewater from their production process should undergo pretreatment before being discharged into NWSC’s public sewer. The company has expressed its commitment to securing the services of a qualified consultant for designing a pretreatment system, with the NWSC SSD team pledging to provide technical support for this endeavor.
In the interim, a proactive measure has been put in place, with the Quality Assurance (QA) team continuing to monitor KAJUMA AGRO Company Ltd.’s effluent to ensure compliance with NWSC’s discharge standards for the public sewer. This is a crucial step to prevent the introduction of harmful substances that could adversely affect NWSC’s treatment processes, potentially impacting Lake Victoria and the broader ecosystem.
This collaboration exemplifies NWSC’s holistic approach to sustainable environmental practices and stakeholder engagement. It reinforces the idea that meaningful change can be achieved through cooperation and shared responsibility. NWSC remains steadfast in its mission to provide clean water and efficient sewerage services while contributing to the well-being of the communities it serves.
