The National Water and Sewerage Corporation (NWSC) has intensified stakeholder engagement efforts in preparation for assuming responsibility for water service delivery in the Tirinyi, Kibuku, Kadama and Budaka service areas. The takeover of the Tirinyi, Kibuku, Kadama and Budaka water systems is expected to expand access to safe water and strengthen service delivery, contributing to improved public health and socio-economic development across the region.
A team from NWSC Mbale Area visited key stakeholders across the four towns to formally introduce the Corporation’s operational team and seek continued support as it prepares to take over management of the newly completed water supply and sanitation systems.
The delegation was led by the General Manager Mbale, Mr. Gilbert Mukago, accompanied by the Senior Commercial Officer, Mr. Festo Wasukira, and the Principal Public Relations Officer, Ms. Doreen Kapsulel. The team held meetings with local leaders and other stakeholders to strengthen collaboration, address concerns, and ensure a smooth transition and continuity of water and sanitation services.
The stakeholder engagement follows the Ministry of Water and Environment’s announcement that the Tirinyi, Kibuku, Kadama and Budaka Water Supply and Sanitation Systems attained Substantial Completion on March 15, 2026, paving the way for operational handover to NWSC.
According to the Ministry, following the appointment of NWSC as the Water Authority for the respective service areas, arrangements have been finalized to facilitate the formal handover and transfer of operational responsibilities to the Corporation. The official handover to NWSC will mark a significant milestone in the transition of water service management to NWSC.
Stakeholders welcomed the engagement and expressed optimism about the transition to NWSC management. Community representatives highlighted the long-standing water supply challenges that have affected households, institutions and businesses in the area, noting that some communities have at times received water only a few days a month.
Speaking during the engagements, Mr. Mukago encouraged stakeholders to continue supporting water and sanitation initiatives, noting that the transition represents a significant step towards improving access to clean and safe water, reliable sanitation services and sustainable service delivery for communities within the service areas.
“We are committed to working closely with local leaders, customers and development partners to ensure that the benefits of this newly completed infrastructure are fully realized by the communities it was designed to serve,” he said.
