In the water and wastewater management sector, customer service extends far beyond the simple transaction of supplying clean water and sewerage or rather sanitation services.
A few years ago, interactions with the National Water and Sewerage Corporation (NWSC) were nothing short of a headache for many of its customers. Long
A Team from the Urban Water Supply and Sewerage Services Department in the Ministry of Water and Environment led a Delegation from the Ministry of
The early years of the National Water and Sewerage Corporation (NWSC) were far from smooth. Grappling with financial strain, low network coverage, an aging infrastructure,
At least one million residents in Greater Kampala will soon experience a significant improvement in water supply, thanks to a newly unveiled government initiative. The